Loss Ratio

A loss ratio is claims divided by premium for a set period. An 85% loss ratio means 85 cents of every premium dollar went to claims. Carriers compare it to a target loss ratio to decide how much to raise or lower rates.

Also calledclaims ratioincurred loss ratiopaid loss ratio
Updated October 15, 20262 min readWatch the 1:23 video

Why it matters at renewal

The loss ratio is usually the first number a carrier points to. Whether it uses paid or incurred claims, and how much IBNR is included, can move it by several points.

Worked example

A group paying $1,500,000 in annual premium.

MeasureClaimsLoss ratio
Paid claims only$1,140,00076%
Plus IBNR estimate ($135,000)$1,275,00085%

With incurred claims, this group is right at an 85% target. As a rough guide for a group large enough to be rated on its own claims, the renewal is the current premium × (loss ratio ÷ target) × one year of trend. At 8% trend:

Incurred loss ratioRenewal
80% (below target)+1.6% ($1,524,706)
85% (on target)+8.0% ($1,620,000)
90% (above target)+14.4% ($1,715,294)
A group exactly at its target loss ratio still gets about one year of trend. Smaller groups get only partial credit for their own claims, which pulls the result toward trend either way.
Read the transcript

Your loss ratio is seventy-six percent. Or is it ninety? Same group, same year. And both numbers can be right.

A loss ratio compares what's paid out in claims to what's paid in as premium. Claims divided by premium. Simple, until you ask which claims, and which premium.

Take a group that paid one and a half million dollars in premium. The carrier reports one point one four million in paid claims. That's seventy-six percent.

First, one member had a two hundred five thousand dollar claim. Above the hundred seventy-five thousand dollar pooling point, thirty thousand was set aside. Add it back, and it's seventy-eight.

Next, timing. Those are paid claims. Care that happened this year but isn't billed yet adds a hundred thirty-five thousand. Count incurred claims, and it's eighty-seven.

Last, the premium. Fifty thousand dollars of it went to taxes and fees, not care. Take that out, and you're at ninety percent.

Neither number is wrong. They answer different questions. So when you see a loss ratio, ask three things. Pooled or not? Paid or incurred? And what's counted as premium? Find more at actuariallysound dot com.

Common misunderstandings

01
"Under 100% means the carrier made money."
Premium also covers admin, taxes, and risk charges. The breakeven point is the target loss ratio, not 100%.
02
"Loss ratio and MLR are the same."
MLR is a regulated, market-level calculation. Your group's loss ratio is not.
03
"One year tells the whole story."
Carriers weigh credibility and often pool large claims. Ask for 24 months.

Questions to ask your carrier or broker

  1. Is this paid or incurred, and how much IBNR is included?
  2. What target loss ratio did you use?
  3. Were large claims pooled out, and above what level?
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